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Order rules
How to order 

The answers for the questions like „What I have to do to order?


HOW TO PURCHASE TICKETS:
1. FILL IN the Order Form that is on our website! Please indicate:
- The exact trip
- The date of departure (and Return?) +/- 2 days!!
- Contact phone – mobile (IMPORTANT!)
- Other persons traveling with you
- The maximum ticket/s delivery date to a specified by you in the Form address; if the delivery ticket/s date is far away from the departure date, we will discuss it with you. Please note, that we are not responsible for any delay of Polish Post, Couriers and foreign suppliers.
IN THE NOTES please indicate:
Your recommendations, objections and requests. Sometimes they are not feasible (especially on very attractive trip or during the holiday period), so please be aware of. We will try to satisfy your recommendations as far as we can and within the limits of common sense. Please be brief and concise, because the form has limited entry field, only 3 lines!
2. Indicate in the Order Form Series and Passport No. (required for tickets purchasing). Not valid for the tickets on the territory of Ukraine: we will contact you and inform you about additional information we’ll need.
3. We will ascertain and verify the trip for you, inform you about the approximate ticket/s cost. If you will not be contacted by us, please call, write o send us e-mail with your request! Internet can be sometimes unreliable!
4. We ask you to pay 100% of ticket/s cost (The indicated price is final and not negotiable). We can contact you before purchasing or during or in case of emergency situations.
5. After buying the ticket we will send it to you.
6. We can send you as well information about the purchase confirmation (not always).
7. On request we issue invoice and send you estimated cost, which is not subject to negotiation and discussion.
8. At the end we ask you your kind opinion about our service: the opinion we need to get from the person who ordered the ticket or who personally submitted the documets (these opinions will be pubblished after in our forums HIER or by E-mail on our website  www.wadi.com.pl, www.wadi.pl, www.forum.wadi.pl, www.en.wadi.pl „Go East”). We do not accept the opinion from anybody eccept our clients.
9. We kindly ask you to send us back the confirmation of receipt of the ticket/tickets order (see below).

RECOMMENDATION:
-If we’ll receive all required documents from you:
Order Form, Passport nr ... and if we’ll receive the payment requested within 60 days before departure day, then we guarantee the success of your purchase order.
-If payment is received after 60 days, we can’t guarantee that your purchase order will have success at 100%, but we will do our best to realize it.
-Less than 14 days – we can’t unfortunately accept your purchase order (who want to travel, have know how to plan!).

VISA, INVITATIONS (VOUCHERY), INSURANCE
1. FILL IN the Order Form that is on our website!!! Please indicate:
-What kind of servise do you need
-The date of departure and return
-Contact phone – mobile (IMPORTANT!)
-The maximum documets delivery date to a specified address in the form; if the delivery ticket date is far away from the departure date, it can be fixed individually. Please note, that we are not responsible for any delay of Polish Post, Couriers and foreign suppliers.-
2. We ascertain and verify if we can satisfy your request and inform you about he approximate service cost. If you will not be contacted by us, please call, write o send us e-mail with your request! Internet can be sometimes unreliable!
3. We ask you to pay 100% of ticket/s cost (The indicated price is final and not negotiable). We can contact you before purchasing or during or in case of emergency situations.
4. We realize your purchase order (visa, invitation, insurance...) and send you relative documentation. Passports are sent only by autorized courier service (courier cost + 25 PLZ in Poland, outside Poland – according to the courier tariffs).
5. We can send you as well information about the purchase confirmation (not always).
6. On request we issue invoice and send you estimated cost, which is not subject to negotiation and discussion.
7. At the end we ask you your kind opinion about our service: the opinion we need to get from the person who ordered the service or who personally submitted the documets (these opinions will be pubblished after in our forums HIER or by E-mail on our website  www.wadi.com.pl, www.wadi.pl, www.forum.wadi.pl, www.en.wadi.pl „Go East”). We do not accept the opinion from anybody eccept our clients.
9. We kindly ask you to send us back the confirmation of receipt of the ticket/tickets order (see below)..

HOTELS, HOSTELS, ACCOMMODATIONS, PRIVATE APPARTMENTS
1. FILL IN the Order Form available on our website.
2. Service/offer not shown on our website are available against payment: 20 PLN one-time fee, not-refundable.
3. Once receipt the transfer, we search the best solutions according to your Accommodation Order Form.
4. We sent the client 2-3 alternatives of accommodation together with photos (if available) and our own opinions or comments. The information we sent will not contain contact information, address, phone etc in order to book, as it is our our own or our partners data base.
5. On request, we set the exact price and can mediate in the fee rates.
6. Already booked and paid accommodation will wait for you.
7. On request we issue invoice and send you estimated cost, which is not subject to negotiation and discussion.
8. At the end we ask you your kind opinion about our service: the opinion we need to get from the person who ordered the service or who personally submitted the documets (these opinions will be pubblished after in our forums HIER or by E-mail on our website www.wadi.com.pl, www.wadi.pl, www.forum.wadi.pl, www.en.wadi.pl „Go East”). We do not accept the opinion from anybody eccept our clients.
9. We kindly ask you to send us back the confirmation of receipt of the ticket/tickets order (see below).

Confirmation of receipt of the order:
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

Confirmation of receipt of the order:
I .....................(Name and Surname, clearly).................................................. confirm receipt of the order executed by the company WADI.fhu according to the submitted Order Form No. ................ I do not have any claims or complaints about the service, the method and the quality regarding my ordered service in the company WADI.fhu.
I’m pleased and satisfied of the service.
.........................................................
(Signature, Name and Surname)

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powrt
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